Operational Technology management (OTM)

Manage and Secure Your Operational Technology Systems in the Era of Industry 4.0

With the rise of Industry 4.0, technologies in manufacturing environments have become increasingly complex and integrated. However, manufacturers are often still dependent on manual processes and legacy knowledge to maintain their critical Operational Technology (OT) environment. As a result, it’s challenging to gain a complete picture of operational technology—let alone efficiently secure, monitor, and manage it all. Without contextual visibility, one minor issue can quickly evolve into a complex problem with a costly solution.

The ServiceNow Solution

ServiceNow® Operational Technology Management provides a complete and contextual view of OT systems, so you can keep them secure—and up and running. Connect your operational technology to production processes with digital workflows to rapidly respond and recover from any incident or change. We can help you safeguard and manage your OT systems across your manufacturing operations with a single system of action that improves experiences and drives outcomes across the manufacturing value chain.

How can Operational Technology Management Benefit you?

Build a Solid Data Foundation: Aggregate data from various sources into a centralized CMDB to eliminate data silos and enable predictive analytics.

Gain a Contextual View of OT Environments: Develop a comprehensive, contextual view of OT assets, their relationships, and dependencies, giving you an instrumental tool to protect your operations from unplanned downtime.

Fast Response to OT Issues: Extend digital workflows to your OT environment, turning insights into action and connecting the right people at the right time with the right information.

Improve OT Security: Stay ahead of threats and vulnerabilities related to discovered OT assets, enabling your team to monitor proactively, prioritize, and act fast based on urgency and business impacts.

Take The Next Step

Want to know more about how you can leverage the capabilities of Operational Technology Management?

Book your discovery call with us today to learn how we can tailor a solution to fit your organizational needs.

Leverage the power of ServiceNow Operational Technology Management to gain control over your OT systems, reduce risks, improve security, and ensure seamless operations in your manufacturing environment.